VK

Bangalore, India

Vivek Kumar

Full-stack product leader. Ten years building consumer growth engines and the B2B data and AI platforms behind them, across fintech, gaming and SaaS.

Now: Principal Product Manager, Data Eng & ML at Narvar.

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$39.3M
FY26 business impact from Claim Intelligence
$2.18M
net ACV taking Returns Intelligence from 0 to 25 logos
~1B
PIIs resolved into one cross-retailer identity, sub-1s P99
6×
revenue growth to $4M ARR, powered by a 30-person data org

Experience

Narvar

B2B · E-commerce · Bangalore

Principal Product Manager, Data Eng & ML

Oct 2024 to present
  • Own charter, roadmap and delivery for 2 engineering orgs of 15+ developers across 4 product lines: returns fraud, claims fraud, identity and analytics.
  • Built the cross-retailer identity both fraud products depend on, resolving ~1B PIIs and 2B orders at sub-1s P99. Lifted resolution to 95% and retired the legacy stack.
  • Took Returns Intelligence from 0 to 25 enterprise logos and $2.18M net ACV, a ~$2.4M/year deterrence run rate across the first 5 live retailers alone.
  • Grew Claim Intelligence from 10 to 40 production retailers, worth $39.3M of FY26 impact ($27.7M deflection, $11.6M denial savings).
  • Replaced 4 fragmented analytics surfaces with one product on a new semantic layer, query API and custom visualisation UI, migrating ~1,300 retailers.

Simpl

Fintech · E-commerce · Bangalore

Associate Director of Product

Oct 2023 to May 2024
  • Led a team of 16 including 2 PMs across delivery and merchant onboarding and retention. Hired, and mentored 2 Business Managers into PMs.
  • Built Simpl Checkout's settlement system with dynamic pricing and early settlements, migrating 800 merchants and processing ₹3 crore daily for 10% revenue growth.
  • Redesigned the core checkout flow and refund layer to a 99.6%+ order success rate at 0.5M orders a month.
  • Shipped 40+ features with the Merchant Growth Pod, growing share of wallet 48% across merchants worth ₹150 Cr GMV.

Principal Product Manager, Data

Oct 2022 to Sep 2023
  • Led the migration to Databricks (Spark, Delta Lake): 35% faster analytics and 25% fewer data requests.
  • Built a real-time merchant analytics platform competing with Shopify Analytics, with 90%+ adoption across 600+ merchants.
  • Shipped a feature store and pipelines with 5+ SaaS vendors, powering instant refunds and loyalty rewards.

GetMega

Mobile gaming · Bangalore

Head of Analytics

Oct 2020 to Sep 2022
  • Scaled the data org to 30 people, fuelling 6× revenue growth to $4M ARR.
  • Started a fraud analytics team that cut multi-accounting 50% and stopped 10,000 fraudulent users from siphoning ₹5 Cr in rewards.
  • Built the GCP data platform: pipelines, events, alerting, A/B testing and a Kimball-style ELT warehouse with self-serve insights.
  • Partnered with the CEO and CPO on OKRs and company pivots, including an economy transition that saved ₹1 Cr.

Senior Product Manager, Growth

Sep 2019 to Sep 2020
  • Took the platform from launch to ₹1.5 Cr monthly GMV and product-market fit within a year.
  • Built core journeys (onboarding, payments, KYC, wallet, referral) and growth levers like leaderboards and PASS that lowered CAC.
  • Founded the central data team that supported the company's pivots and Series A diligence.

Earlier career

Oct 2018 to Aug 2019

Trell

AVP Product & Analytics

Chief of Staff to the CEO. Built the data function from scratch, helped raise a $4M Series A, and scaled MAU 5× from 200K to 1M.

Apr 2018 to Oct 2018

Swiggy

Senior Business Analyst

Set up analytics for the delivery executive charter and led "Alchemist", automating 3K+ payment rules.

Aug 2015 to Jun 2016

DigiPerfect / Coditas

Senior Software Engineer

Built an ML app that predicts the success of movie scripts from story structure, archetypes and emotion.

Sep 2014 to Jul 2015

Edelweiss

Associate

Delivered 5+ proofs of concept in identity and mobile that seeded the in-house Tech R&D division.

Expertise

Product & leadership

  • Product strategy
  • Data & AI platforms
  • Growth & monetization
  • Platform scalability
  • Org design
  • People leadership
  • OKRs & metrics design
  • GTM enablement

Technical & analytics

  • Databricks
  • GCP
  • AWS
  • Airflow
  • dbt
  • Kafka
  • SQL
  • Data modelling
  • Real-time pipelines
  • A/B testing
  • Amplitude
  • Tableau
  • Agentic AI & LLMs

Education

MBA, MarketingFaculty of Management Studies, Delhi · 2016 to 2018
BTech, Maths & ComputingIIT Guwahati · 2010 to 2014

Let's talk

Open to conversations about data and AI products, fraud and identity, and growth.